Memphis Basketball Ring
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I initially placed a BOGO order in March of this year for University of Memphis Basketball rings. I was shipped something completely different than what I ordered. After speaking with Scott, the owner, I felt confident that things would be taken care of. Scott was apologetic and reassuring. He made promises of things he would do to make it right on my behalf. To date, 8/18/22, I have not received the initial rings that I ordered.
I am a University of Memphis graduate and former athlete(football). When I saw the online advertisement in a BOGO offer, I couldn't resist. I placed my order and eagerly awaited its shipment. I received email notification with a picture of the U of M ring, stating that my rings had shipped. When the order arrived at my home, to say that I was disappointed, would be an understatement. What I received was not what I ordered. I received a very small sized generic football ring. It is too small to even serve as a decent pinky ring. I realize mistakes happen. Included in the shipment was a business card from Scott Tischler, President and Founder of GAMEDAY GLOBAL. On the backside of the card was a hand-written note that read: "Thanks for your business" It was signed by Scott. Seeing this, I was somewhat put at ease. I thought I'd call Scott personally and let him kniw what happened with my order. When I called, I did not get Scott. The person I got on the phone answered with "Hello". Not what I was expecting. Most businesses answer the phone in a manner that identifies themselves as such. The person I spoke with told me that he was partners with Scott and he wasn't sure why Scott's calls were ringing to his phone. I explained my situation to him. He tells me that they are a licensed carrier of University of Memphis gear, but they had not yet received their shipment of U of M rings. This seemed quite odd considering I received an email notification with photo stating that my rings had shipped. The individual I spoke with assured me that he could take care of the problem and he also assured me he would call me the next day in order to do just this. I received no such phone call. So, today I am submitting this review. I held off on reviewing GAMEDAY GLOBAL, because I wanted to give them the opportunity to make things right. If a company cannot stand by their word, then how can they in good faith conduct business. I will be pursuing measures to be refunded the full amount that I paid to GAMEDAY GLOBAL.